Precious Blood Hospital (Caritas) Terms and Conditions:

The confirmation email will be sent to your e-mail address immediately after successful payment. Customers will be informed within 1-2 working days. Customers also can query your transaction in the next working days. Hotline / Whatsapp: 6067 9803
STD inquiry and booking hotline: 9170 4069 (Whatsapp only)
Other general inquiries: 6067 9803 (Whatsapp only) 10:00a.m – 6:00p.m (except Sunday and Public holidays)
HPV inquiry hotline: 5441 7770 (Whatsapp available) / HPV inquiry email: klai@pbh.hk

Age
For customers aged 10 or above

Guidelines (patients under 18 years old)
A. Between ages 10 – 16
1. Accompanied by a parent/ legal guardian
Signed parent/guardian consent form, and proof of identity

2. Without parent/legal guardian present
A signed consent form from parent/legal guardian and must be accompanied by an adult over 18.

B. Between ages 16 – 18
If neither parent is accompanying the youth, participants must carry a signed consent form from parent/legal guardian.

Health Checkup Package Validity

Health Checkup Package with 1 year validity. Registration must be completed within 1 years, e.g. purchase date is 1st January 2020, customers must be registered on or before 1st January 2021. Reservations are taken one month in advance. Invalid exceeds the period.

Vaccination Validity

Vaccination with 6 months validity. Registration must be completed within 6 months, e.g. purchase date is 1st January 2020, customers must be registered on or before 1st July 2020. Reservations are taken one month in advance. Invalid exceeds the period.
This transaction is subject to the assessment by doctor for the suitability of vaccine injection. If a patient is considered not suitable for the vaccine injection upon doctor’s consultation, a consultation fee of $ 300 will be charged and the remaining balance will be refunded.
The vaccination injection process is handled by registered nurse or medical professional.
No refund on all vaccination.

Report
Under normal circumstances, all medical reports will be ready around 7-10 working days (excluding Saturday, Sunday and public holiday). (Designated sexual health plans report time, please refer to product pages correspondingly).A delay in processing some requests due to the following reasons: 1. indicate the specific selective 2. Some items take more time for test

A. Local / Oversea customers (Choose one)
1. Face to Face Explanation
2. Call report & *Self-pickup
3. Call report & **Post

Time of self-pickup:
Mondays to Sundays (11 am to 7 pm)

Post Fee
a. Hong Kong
Local mail $15; Registration$30
b. Mainland China, Macau
$50 post fee
c. Overseas
$100 post fee

B. Mainland customers (Choose one)
1. Face to Face Explanation
2. Courier (SF Express) & Return Call
Freight Collect

Remarks:

Customers can get one free call or face to face explanation. Otherwise, customers would be charged an additional fee of $230.
All medical records will be destroyed after 3 months. Please note an administration fee may be charged $150 for additional copies. We make no warranties regarding completeness of report copies.
If they choose mailing report, then they do so at their own risk.
All tests are not for the purpose of medical diagnosis or treatment. If patients require a letter of referral from a doctor, we're entitled to charge $210 for this service.

Disclaimers:

All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes. When there is any sign of symptom/disease in your health, please consult Doctor immediately for diagnosis and treatment.
The Merchant is the service provider of this Service/Product. ESD Services Limited (“Welloft”) is not the service provider of this Service/Product. Welloft is irresponsible to any loss, injury or law action caused by using this service/product. Any claims and inquiries should be addressed to the respective Merchant.

Precious Blood Hospital (Caritas)

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